Managing Your Tenants by Mail
My personal memos will eliminate the emotions that you cannot avoid with oneonone conversations. They also save you time and establish a written record of whatever action is called for. It keeps you (the landlord) in a much more positive mode because you won't have to listen to your tenant's excuses and trumpedup stories a third grader wouldn't believe!
This is how my ACTION MEMOS got their start! I was extremely desperate to find a way to relieve my mind of tenant problems. Seems we human types can only process one thought in our brain at a time. It's nearly impossible to think creative money-making thoughts if you allow your tenants to constantly keep you upset!